Privacy Policy
This Privacy Policy explains how Club del Fierro handles information when you use the game, online features, support channels, and related services.
Information We May Collect
- Account data: player identifiers, username or display name, login identifiers, authentication data, and account status.
- Gameplay data: progress, vehicles, upgrades, settings, inventory, race results, rewards, rankings, statistics, and anti-cheat signals.
- Device and app diagnostics: device model, operating system version, app version, crash logs, error logs, performance data, language, region, IP-derived approximate location, and technical identifiers.
- Purchases, if applicable: purchase status, transaction identifiers, purchased items, receipt validation data, and refund or entitlement status. Payment card details are handled by the app store or payment provider and are not collected directly by us.
- Contact and support information: your email address, messages, attachments, account details you provide, and information needed to respond to support requests.
How We Use Information
- To operate the game, maintain accounts, save progress, and provide online features.
- To provide gameplay features such as vehicles, upgrades, rewards, leaderboards, events, and online services.
- To process purchases, validate entitlements, prevent fraud, and provide customer support.
- To detect, investigate, and prevent cheating, abuse, unauthorized access, and security incidents.
- To diagnose crashes, improve performance, fix bugs, and maintain compatibility.
Sharing of Information
We do not sell personal information. We may share information with service providers that help us operate the game, host services, process support requests, validate purchases, analyze crashes, prevent fraud, or comply with legal requirements.
Data Retention
We retain information only as long as reasonably necessary to provide the game, maintain account records, resolve support issues, enforce rules, prevent fraud or abuse, meet legal obligations, and keep business records.
Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. To request help, contact support@clubdelfierro.uk.
Account Deletion
To request account deletion, visit https://clubdelfierro.uk/delete-account.
Security
We use reasonable technical and organizational measures to protect information. No online service can be guaranteed to be completely secure.
Children's Privacy
If you believe a child has provided personal information without appropriate permission, contact us so we can review and take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the effective date on this page.
Contact
For privacy questions, support, or data requests, contact PabloRivero at support@clubdelfierro.uk.